Available to work
Hyderabad, India
Design leader.
Enterprise workflow builder.
Builder of what’s next.
WHat I do
0 to 1 enterprise product bets
Workflow-native system design
AI that ships with trust
Product strategy and decision making
Built and scaled design teams
Cross-functional product leadership
Abhimanyu Tiwari
Staff UX Researcher @ ServiceNow
Working with Shivam at ServiceNow on the Core Business Suits workflow was an incredibly rewarding experience. As the Design Manager, Shivam brought clarity, vision, and a deep commitment to research-based design that made our collaboration seamless and impactful. His ability to translate user insights into thoughtful design decisions was exceptional. Shivam consistently advocated for the value of research, ensuring that our work was grounded in real user needs and behaviours. As a UX researcher, I truly appreciated how he created space for research to inform strategy and design direction. Beyond his professional strengths, Shivam is a genuinely kind and collaborative teammate. He fosters a culture of openness and respect, making it easy to share ideas and challenge assumptions constructively. His leadership style is both empowering and inclusive.
Abhimanyu Tiwari
Staff UX Researcher @ ServiceNow
Working with Shivam at ServiceNow on the Core Business Suits workflow was an incredibly rewarding experience. As the Design Manager, Shivam brought clarity, vision, and a deep commitment to research-based design that made our collaboration seamless and impactful. His ability to translate user insights into thoughtful design decisions was exceptional. Shivam consistently advocated for the value of research, ensuring that our work was grounded in real user needs and behaviours. As a UX researcher, I truly appreciated how he created space for research to inform strategy and design direction. Beyond his professional strengths, Shivam is a genuinely kind and collaborative teammate. He fosters a culture of openness and respect, making it easy to share ideas and challenge assumptions constructively. His leadership style is both empowering and inclusive.
Senthil Meenakshisundaram
Senior Director, Product Management at ServiceNow
Shivam has been instrumental in leading the designs for Legal Service Delivery and CM Pro products. He is an amazing design partner driving collaboration across PM, Dev and QE organizations and ensuring the designs solve the customer pain point. He built a great team, motivates them for creative designs and leads from the front. Always enjoyed working with him!.
Senthil Meenakshisundaram
Senior Director, Product Management at ServiceNow
Shivam has been instrumental in leading the designs for Legal Service Delivery and CM Pro products. He is an amazing design partner driving collaboration across PM, Dev and QE organizations and ensuring the designs solve the customer pain point. He built a great team, motivates them for creative designs and leads from the front. Always enjoyed working with him!.
Michelle Trudo
Director, Product Design at ServiceNow
It was a pleasure to work with Shivam at ServiceNow as his manager. He is a sharp, confident, and strategic design leader who excels at execution. What stands out most about Shivam is his natural ability to build and mentor a team. He fosters a strong culture of ownership, empowering his designers to take the lead on their work while providing the support and vision they need to succeed. He's not just a manager; he's a true team builder. Additionally, Shivam has a genuine passion for learning and quickly gets up to speed on new areas, which allows him to adapt and innovate effectively. Furthermore, Shivam provides steady and clear-headed leadership during critical moments. When faced with business shifts or organizational transitions, he steps in to guide the team effectively, ensuring projects stay on track and morale remains high.
Michelle Trudo
Director, Product Design at ServiceNow
It was a pleasure to work with Shivam at ServiceNow as his manager. He is a sharp, confident, and strategic design leader who excels at execution. What stands out most about Shivam is his natural ability to build and mentor a team. He fosters a strong culture of ownership, empowering his designers to take the lead on their work while providing the support and vision they need to succeed. He's not just a manager; he's a true team builder. Additionally, Shivam has a genuine passion for learning and quickly gets up to speed on new areas, which allows him to adapt and innovate effectively. Furthermore, Shivam provides steady and clear-headed leadership during critical moments. When faced with business shifts or organizational transitions, he steps in to guide the team effectively, ensuring projects stay on track and morale remains high.
Let’s talk
Let’s connect, collaborate, and build something meaningful.
I build enterprise workflow products and teams with clarity, care, and a high bar for craft.